At Napei Malaysia (“Napei”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website or use our products and services.
We may collect personal data that you voluntarily provide, including your name, company name, email address, phone number, business address, job title, billing information (where applicable), and any information submitted through contact forms, quotation requests, support requests, or other enquiries.
We may also automatically collect technical information such as your IP address, browser type, device information, operating system, website usage data, pages visited, referral sources, and cookies.
We use your personal data to respond to enquiries, provide quotations, deliver our products and services, manage customer relationships, process payments where applicable, provide technical support, improve our website and services, send important service updates, send marketing communications where permitted, comply with legal obligations, and protect our legitimate business interests.
We may disclose your personal data to our employees, authorised personnel, service providers, business partners, payment processors, hosting providers, IT support providers, professional advisers, and government authorities where required by law. We do not sell, rent, or trade your personal data for marketing purposes.
Our website may use cookies to improve website performance, remember user preferences, analyse website traffic, enhance user experience, and improve website security. You may disable cookies through your browser settings, although some website features may not function properly.
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorised access, loss, misuse, modification, disclosure, or destruction. While we take reasonable precautions, no method of electronic storage or transmission is completely secure.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements. Personal data that is no longer required will be securely deleted or anonymised where appropriate.
Subject to the PDPA, you may request access to your personal data, request corrections, withdraw consent where applicable, or request that we limit or cease processing where permitted by law. Please contact us to exercise these rights.
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing personal information.
Where necessary, your personal data may be transferred to or processed by service providers outside Malaysia. We will take reasonable steps to ensure your personal data receives an appropriate level of protection in accordance with applicable laws.
We may update this Privacy Policy from time to time. Any revisions will be published on this page together with the updated Effective Date.
If you have any questions regarding this Privacy Policy or wish to exercise your rights under the PDPA, please contact:
Napei (National Association of Private Educational Institutions) Malaysia
Email: enquiry@napei.org.my
Phone: +6011-1162 6100
Website: https://napei.org.my/
NAPEI is expanding its impact across key areas of Malaysia’s education landscape, with a renewed focus on Early Years Education and Technical and Vocational Education and Training (TVET).
In Early Years Education, NAPEI aims to build stronger connections with early childhood providers, support greater professional collaboration, and provide the sector with a stronger collective voice.
Separately, through its collaboration with EduPLUS, NAPEI seeks to support innovative learning initiatives, educator training, and the sharing of best practices. This collaboration reflects NAPEI’s wider commitment to enhancing the quality of education and supporting professional development across the sector.
At the same time, NAPEI is strengthening its engagement in TVET by supporting pathways for educator development, lifelong learning, and skills-based education. Through strategic partnerships and engagement with key stakeholders, NAPEI seeks to contribute to a more holistic, inclusive, and future-ready education ecosystem.
Together, these initiatives reflect NAPEI’s continuing commitment to educational excellence, stronger sector representation, and meaningful learning experiences for learners at every stage.
